Service
Custom Paper Tube Offers Superior Service Custom Paper Tube takes pride in the quality of the products we offer to our customers, including label and strapping cores, shipping and mailing tubes, display poles and more. We also realize that, in our business, the customer has many choices of vendors for these products.
This is why Custom Paper Tube places such an emphasis on superior service, at every step of the customer experience:
- Ordering: We learn about your specific needs, help design a solution for you, and provide a quote ASAP. Learn more on our Quote page.
- Processing: Custom Paper Tube, Inc can develop just-in-time inventory programs designed to handle high usage programs.
- Shipping: Custom Paper Tube will ship anywhere you require. However, we like to concentrate our efforts geographically to offer quicker service and greater customer satisfaction. Truckload shipments are delivered by our own trucks. Less-than-truckload shipments can be delivered via an assortment of freight options.
- Payment: Custom Paper Tube, Inc. offers payment terms of 1% 10 days, net 30 or would be happy to accept payment via, Visa, Mastercard or Discover.
Custom Paper Tube Offers Reliable Delivery Another advantage our regional customers enjoy is highly dependable delivery times. Sure, the unexpected can happen, but if Custom Paper Tube says it will be there when you need it, we will do everything in our power to make it happen! Small Orders are a Big Deal to Custom Paper Tube Unless you are ordering multiple truckloads at a time, some paper tube vendors would rather not be bothered. That’s NOT how we do things at Custom Paper Tube. Your order – small, medium or large – is important to you, and it’s important to us, too! There is a small minimum order, and your Custom Paper Tube representative can tell you all about it here. Simply put, Custom Paper Tube will NOT be beaten on service. Just ask our satisfied customers!
Testimonial -
Custom Paper Tube (CPT) has provided out operation with a high quality core and outstanding service. They have also developed a just in time inventory system for our high usage items which has allowed us to meet the demands for our ever changing production schedule. Their response helps us look good to our customers. I consider CPT to be a part of our team. Al Kaskowicz- Lancaster, SC
